Please note that the images of our pendants are for visual reference only, actual product may vary slightly in shape, size, and color from what is pictured.
*All of our jewelry is custom made to order, therefore please allow 7-10 days for production.
Custom name plaques are created using 14k gold and are available in white, yellow, and rose gold.
We can't refund payments on ANY orders, however we want you to be happy. Please email us at firstname.lastname@example.org and we'll see what we can do. If the error occurs on our end, we are happy to refund your shipping fees.
We have shipping options such as Parcel Pro UPS, and for express orders (domestic only) we use UPS express shipping. Express shipping transit time takes 1-3 business days and USPS transit time takes 4-6 business days. International shipping can take over a month depending on the destination's customs regulations.